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How Bangla Wind Handles Your Personal Data

When you open an account with us and fund it via bKash, Nagad, or Rocket, you share data we take seriously.

Account Data ExplainedPayment Privacy CoveredYour Rights, Clearly StatedContact Path Included
Bangla Wind How Bangla Wind Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team handles those requests directly. You can reach us through the channels below — data requests are treated as priority tickets and handled separately from general account queries.

Live Chat Open the chat widget inside your account dashboard to submit a data access or deletion request. Our team picks up privacy tickets during support hours.
Email Support Send your request to our support address with your registered mobile number in the subject line. We aim to acknowledge data requests within one business day.
Account Settings Some data corrections — like updating your contact number — can be done directly from your account settings page without contacting support.
HOW WE PROTECT YOUR DATA

Data Handling You Can Check

Account security and data protection are operational commitments, not just policy text. Here is how each area actually works on this platform.

Encryption in Transit

All data moving between your device and our servers — including bKash and Nagad deposit confirmations — travels over SSL. Your connection is encrypted from the moment you log in.

Data Retention Rules

We keep your account and transaction data for as long as your account is active. If you close your account, we retain records only as long as required for financial compliance, then delete them.

Cookie Controls

You can adjust cookie preferences from your browser settings at any time. Disabling non-essential cookies will not block your ability to deposit via Rocket or Nagad.

Requesting Your Data

You have the right to request a copy of the personal data we hold on you. Submit that request through live chat or email and we will prepare your data export within a reasonable timeframe.

Privacy Policy Questions Answered

These are the questions we get most often about how your data is handled on this platform.

We share only the transaction reference with the relevant payment processor to complete your deposit or withdrawal. We never pass your wallet PIN, full account number, or personal profile to any marketing third party.

Yes. Submit a deletion request through live chat or email with your registered number. We will close your account and remove personal data, retaining only what financial compliance rules require us to keep.

Inactive accounts are not deleted automatically. Your data stays on file unless you request removal. After account closure, we retain transaction records only for the period required by applicable financial regulations.

Session cookies remember your logged-in state and your last-used deposit method, so returning to fund your account via Rocket or bKash skips the re-entry step. You can block cookies, but some session features may not work correctly.

This policy covers data we hold on your account. Whether you can access the platform at all depends on your local law and eligible regions — we do not make that determination on your behalf.

Basic details like your contact number can be updated directly from your account settings page. For corrections to identity-verified fields, contact support via live chat and provide the correct information for our team to update.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.